Privacy

General Terms and Conditions

of the company VAPOD’OR GmbH

Contractual terms for purchase agreements concluded through this online shop between VAPOD’OR GmbH, Dammstr. 41 31134 Hildesheim – hereinafter referred to as “Provider” – and the respective buyer – hereinafter referred to as “Customer”.

Scope, Definitions

  1. The following General Terms and Conditions in their version valid at the time of the order apply exclusively to the business relationship between the webshop provider (hereinafter “Provider”) and the customer (hereinafter “Customer”). Deviating conditions of the customer are not recognized unless the Provider expressly agrees to their validity.
  2. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of their commercial or independent professional activity.

Conclusion of Contract

  1. The customer can select products from the Provider’s range and collect them in a so-called shopping cart using the “Add to Cart” button. By clicking the “Order with obligation to pay” button, the customer submits a binding offer to purchase the goods in the shopping cart. Before sending the order, the customer can change and view the data at any time. The customer can return to the page where their data was collected at any time before placing a binding order by using the “Back” button in the browser. Input errors can be corrected here. The ordering process can be cancelled by closing the internet browser. However, the offer can only be submitted and transmitted if the customer has accepted these terms and conditions by clicking on the button “I have read the terms and conditions of your shop and agree to their validity” and has thereby included them in their offer. If you have chosen a payment method with immediate payment, the contract is concluded at the time of your confirmation of the payment instruction. If you have chosen the payment method advance payment, the contract is already concluded when you receive a payment request with the corresponding bank details before our declaration of acceptance. With this payment request, we accept your offer.
  2. The Provider then sends the customer an automatic confirmation of receipt by e-mail, in which the customer’s order is listed again and which the customer can print out using the “Print” function. The automatic confirmation of receipt merely documents that the customer’s order has been received by the Provider and does not constitute acceptance of the offer. The contract is only concluded when the Provider issues the declaration of acceptance, which is sent with a separate e-mail (order confirmation).
  3. The Provider stores the contract text and sends the order data to the customer by e-mail. The Provider’s terms and conditions can be viewed by the customer at any time at www.vapodor.com/agb eingesehen werden. Vergangene Bestellungen sind im Kundenbereich unter Mein Konto –> Bestellungen ersichtlich.

Delivery, Shipping, Payment

The delivery period begins on the day after the payment order is issued to the transferring credit institution for payment in advance or, for other payment methods, on the day after the contract is concluded, and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized at the place of delivery, the next working day shall take the place of such a day.

Retention of Title

The delivered goods remain the property of the Provider until full payment has been made.

Prices and Shipping Costs

  1. The prices stated on the Provider’s website are final prices plus shipping costs.
  2. All prices stated on the Provider’s website include the applicable statutory value added tax.
  3. The corresponding shipping costs are indicated to the customer in the order form and are to be borne by the customer.
  4. The goods are shipped via DPD. The Provider bears the shipping risk if the customer is a consumer.

Payment Terms

  1. The customer can make the payment using the following methods:
    Advance payment, PayPal, Klarna, Amazon Pay, VISA, American Express, Mastercard, or invoice (subject to appropriate creditworthiness).
  2. The payment of the purchase price is due immediately upon conclusion of the contract. If the due date of the payment is determined by the calendar, the customer is already in default by missing the deadline. In this case, the customer must pay the provider default interest of 5 percentage points above the base interest rate.
  3. The customer’s obligation to pay default interest does not preclude the provider from claiming further damages caused by the delay.

Warranty for Material Defects, Guarantee

  1. All goods in our shop are subject to statutory warranty rights.
  2. The provider is liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB (German Civil Code). For business customers, the warranty period for goods delivered by the provider is 12 months.
  3. An additional guarantee exists for the goods delivered by the provider only if this was expressly stated in the order confirmation for the respective item.
  4. For the sale of used items, the warranty period is one year.

Liability

  1. Customer claims for damages are excluded. Exceptions to this are claims for damages by the customer arising from injury to life, body, health, or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives, or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.
  2. In the event of a breach of essential contractual obligations, the provider shall only be liable for the foreseeable damage typical for the contract if this was caused by simple negligence, unless it concerns claims for damages by the customer arising from injury to life, body, or health.
  3. The limitations of paragraphs 1 and 2 also apply in favor of the legal representatives and vicarious agents of the provider if claims are made directly against them.
  4. The provisions of the Product Liability Act remain unaffected.

Information on Data Processing

Data protection is particularly important to us. Therefore, you can find our privacy policy under a separate link on our homepage.

Code of Conduct

The seller has submitted to the audit criteria of Geprüfter Webshop, which can be viewed on the internet at https://www.gepruefter-webshop.de/files/6214/5260/7929/Pruefkriterien_Stand_01.2016.pdf.

Final Provisions

  1. Contracts between the provider and the customers are subject to the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For orders from consumers abroad, mandatory provisions or the protection granted by case law of the respective country of residence remain in force and apply accordingly.
  2. If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider’s registered office.
  3. The contract shall remain binding in its other parts even if individual points are legally invalid. The statutory provisions shall take the place of the invalid points, where available. However, if this would represent an unreasonable hardship for one contracting party, the contract shall become invalid as a whole.
  4. The contract language is German.

VAPOD’OR GmbH, Managing Director: Tayfun Tailor
Commercial Register: Amtsgericht Hildesheim HRB 219058

Version: September 2017

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